By April 2025, the United Kingdom (UK) will require all non-visa travelers to apply for an Electronic Travel Authorization (ETA) before their trip. While rare, a UK ETA application may sometimes be under review.
The pre-travel authorization scheme allows the government to pre-screen travelers and identify threats before they arrive. Applicants may receive their ETA within minutes of applying, but others may take more than the typical three-day processing time.
What does it mean when a UK ETA application is under review? This article discusses what travelers need to know and do when their application is under review.
What it means when a UK ETA application is under review
For most travelers, the UK ETA application process typically takes three days. However, some applications may be flagged as “under review,” which can delay approval.
A UK ETA application is “under review” when the Home Office needs to further scrutinize the applicant’s eligibility for the digital travel permit. This does not mean that the application will be denied.
Sometimes, there may be an issue with the application form, and the Home Office might need supporting documentation to arrive at a decision.
Applicants should monitor their emails closely and promptly respond to any requests or instructions from the Home Office regarding their ETA application.
How the UK ETA application process works
To understand what it means when a UK ETA application is under review, travelers must first understand how the application process for the UK’s digital travel permit works.
Most travelers will find applying for a UK ETA simple. They must only complete the online application form by providing personal information, passport details, and answers to security questions. Then, they pay the £10 application fee to submit their application.
Once submitted, the application goes through several steps:
1. Initial review
The system will automatically check whether all required documents, such as valid passport details and photos, are supplied. It will also check whether all questions have been answered and whether no fields are left blank.
2. Background screening
The ETA system cross-checks the details provided by the travelers in their application against the UK and international security databases, such as Interpol, to ensure that the applicants do not pose a security risk. This step is often enough to decide whether a UK ETA should be granted or denied.
3. Information verification
Some applicants may require a more detailed and intensive background check and are marked as “under review.” The ETA application will then be referred to a human decision-maker.
Besides scrutinizing their criminal and immigration past, authorities may verify details submitted in the application. This means checking with employers, financial institutions, or other relevant parties to ensure accuracy and confirm the applicant’s identity.
4. Requests for additional information
ETA applicants may be asked to provide more documentation for a more thorough check. This could include bank statements or proof of employment.
Applicants are strongly advised to calmly and promptly respond to any request for more documentation from the Home Office.
5. Rare personal interview
In extremely rare cases, applicants may be asked to attend an interview to settle outstanding concerns about their identity and travel intentions. This is only necessary for issues that cannot be resolved by email, mail, or telephone.
Reasons a UK ETA application may be under review
A UK ETA application can be labeled “under review” for several reasons. Here are the most common reasons for a review:
Incomplete information
Applications with missing answers or inconsistent details, such as mismatched travel dates, are flagged for further review.
Criminal history
Any history of serious criminal convictions will lead to extra scrutiny to determine whether the applicant poses a threat.
Verification needs
Authorities will verify the submitted information with third parties, like employers or financial institutions, if there are doubts about the applicants’ identities or the submitted documents.
Suspicious or false information
If the application contains false or contradictory information, it will be investigated further to ensure accuracy.
For example, an applicant who forgets to disclose a minor conviction from years ago might have their application put under review. Similarly, entering an incorrect passport number or omitting key travel details can trigger additional checks.
How to avoid ETA application delays
While being placed “under review” doesn’t mean your application will be rejected, it can delay travel plans. To avoid unnecessary delays, follow these guidelines:
- Double-check data provided in the application: Ensure that all information is accurate and matches your travel documents before submitting.
- Be Honest: Answer all questions truthfully, especially those about criminal history. False statements can lead to lengthy reviews or even denial.
- Apply Early: Don’t wait until the last minute to apply. Apply for an ETA well ahead of time, at least three days before the intended UK travel date, to allow time to resolve any potential issues.
- Prepare Supporting Documents: Have documents like bank statements, proof of employment, or travel itineraries ready if requested.
- Respond Quickly to Requests: If the Home Office contacts you for additional information, respond as soon as possible to keep the process moving.
UK ETA implementation timeline
Currently, UK travelers from Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, and the United Arab Emirates (UAE) are required to have an ETA.
Beginning 8 January 2025, non-visa travelers from outside Europe, including the United States (US) and Canada, must have an ETA when traveling to the UK. Applications for this group have been open since 27 November 2024.
All non-visa visitors, including European nationals, must have an ETA when traveling to the UK on 2 April 2025. Applications for this group will open on 5 March 2025.
Why the UK ETA scheme is introduced
The UK ETA is part of a global trend toward electronic pre-screening systems. Countries like the United States, Canada, and Australia already use similar systems to improve security and streamline border control.
For the UK, introducing the ETA system also reflects post-Brexit travel changes. It allows the UK to maintain secure and efficient travel while aligning with global standards for border management.
Understanding the ETA application process and why an application might be flagged under review can save time and reduce stress. By planning ahead and ensuring that an ETA application is accurate, travelers can ensure a smoother travel experience to the UK.