Traveling to the United Kingdom (UK) is about to become easier and more secure with the introduction of the Electronic Travel Authorization (ETA) system. The new system requires non-visa visitors to apply for pre-travel authorization via the UK Government website or the UK ETA mobile app.
The UK ETA is a new digital permit scheme designed to make travel to the UK safer and easier. It aims to streamline travel for low-risk visitors, as the digital permit can be applied for online and automatically linked to one’s passport once issued.
This article explains how the UK ETA mobile app works, what you need to apply, and how to prepare for your trip.
Why was the UK ETA introduced?
The UK ETA scheme works similarly to the systems of the United States, Australia, and Canada. It allows the government to pre-screen travelers and identify potential threats before they arrive.
Currently, visitors from Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, and the United Arab Emirates use the ETA to visit the UK.
In November, the ETA scheme started accepting applications from non-visa nationals outside Europe for travels to the UK on and after 8 January 2025.
Starting 5 March 2025, European nationals, except Irish citizens, planning to visit the UK can apply for their ETA. The digital permit will be mandatory for all non-visa nationals by 2 April 2025.
How to apply using the UK ETA mobile app
The UK ETA mobile app is the easiest way to apply for an ETA. Available for Android and iPhones, the app lets travelers upload their information, submit required documents, and track their application status—all from their smartphones.
Travelers’ data will not be stored in the app, and they can uninstall it once they receive their ETA. Here’s a step-by-step guide on using the UK ETA mobile app to apply for a digital travel permit.
Step 1: Check for phone compatibility
The UK ETA app works on most smartphones. However, older devices may not meet the app’s requirements.
Android Phones
- Android version 8.0 or later.
- At least 165 MB of free storage.
- A stable internet connection (Wi-Fi, 3G, 4G, or 5G).
iPhones
- iPhone 7 or later.
- iOS version 13.2 or newer.
- At least 179MB of free storage.
To check if a phone is compatible, go to its settings. Under “About Phone” or “General Information,” look for details about its operating system and storage.
Step 2: Prepare the requirements
Before starting the ETA application process, gather these items:
- Passport: This should be the passport the traveler will use to travel to the UK, and it should be valid for the entire duration of their stay in the country.
- A valid email address: This should be a working email address that travelers frequently check. The Home Office will use it to send updates and notifications about their ETA application.
- An online payment method: The UK ETA mobile app accepts online payment options such as credit or debit cards, Google Pay, or Apple Pay.
Step 3: Completing the ETA application
Using the app is simple, but following the steps carefully is essential.
Take a photo of the passport.
Use your phone’s camera to take a clear picture of the passport’s information page. Ensure the entire page is visible, including the lines of letters and numbers at the bottom.
The app typically offers prompts or instructions to ensure the entire passport identity page is included and all text is clear and easily read.
Scan your passport
The UK ETA mobile app can guide the applicant in scanning the embedded chip for biometric passports. Simply align the phone with the chip symbol on the passport cover.
The scan will verify the passport and record passport details stored in the passport’s embedded microchip.
If scanning fails or your passport isn’t biometric, applicants can manually enter the required details.
Complete a facial scan
The UK ETA mobile app prompts applicants to scan their faces using their phone’s camera. Hold the phone steady, follow the instructions, and ensure there is good lighting. Children under age 9 do not need to perform this step.
Upload a passport-size photograph.
The UK ETA mobile app will also ask applicants for a photograph that meets official passport photo standards. Follow these tips:
- Use a plain, light-colored background.
- Face the camera directly with a neutral expression.
- Remove glasses if they cause glare.
- Ensure your head and shoulders are visible.
If the photo isn’t accepted, the app will let the applicant retake it until it meets the requirements.
Step 4: Fill out the application form
After uploading the required documents, ETA applicants must complete a questionnaire with details, such as:
- Full name, address, and date of birth
- Contact information, such as email or mobile number
- Nationality (Those with more than one nationality or citizenship should list all of them.)
- Current employment status
- Criminal record, prison sentence, and immigration breaches
The ETA system will cross-check this information against various security databases in the UK and worldwide.
Step 5: Pay for the ETA application fee
ETA applicants must choose among the available online payment options and submit details to be able to pay the £10 application fee.
ETA application processing via the mobile app
Most ETA applications are decided upon in three days, give or take. Many should receive their approved ETAs hours or a few days after submitting their application.
Still, there are some instances wherein an ETA application processing takes more than three days if additional checks are needed. Applicants must monitor their emails closely should the Home Office ask for more documentation to be able to decide on their application.
Once granted, the ETA is automatically linked to the passport used in the application form. However, it is a good idea to keep the approved ETA confirmation email.
Travelers should use the same passport in the ETA application on their journey to the UK. Carriers and border officers can check their ETA by scanning their passports to be allowed to board and enter the UK.
Frequently Asked Questions on the UK ETA mobile app
Below are some common questions travelers may have about the ETA application and the UK ETA mobile app.
How long is a UK ETA valid?
A UK ETA is valid for up to two years or until the passport it is linked to expires, whichever comes first. During this period, travelers can use the same ETA for multiple trips to the UK.
Can I apply for someone else?
The UK ETA mobile app allows travelers to submit applications for others, such as family members, as long as they are present for the facial scan and photo submission.
What if my ETA application is denied?
If an ETA application is denied, applicants will receive an email explaining the reason behind the denial. Depending on the reason for the refusal, travelers may need to re-apply and provide additional information or apply for a UK visa instead.
What if the UK ETA mobile app doesn’t work?
If the app crashes or won’t open, double-check that the smartphone meets the compatibility requirements and has the latest app version installed. Travelers may also contact the UK ETA support team via the app store for assistance.
If the UK ETA mobile app is still not working properly, travelers can apply for an ETA via the UK Government website.
Final thoughts
The UK ETA scheme aims to streamline entry into the UK and enhance border security. The easiest way to apply is through the UK ETA mobile app, which guides applicants through the process of applying for their digital travel permit.
The system ensures a faster, hassle-free experience for non-visa travelers while strengthening security measures at UK borders.
Leave a Reply